Last updated: 19/07/25
Effective from: 19/07/25

Nimana Skincare is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit or make a purchase from our website (www.nimanaskincare.co.uk).

1. Who We Are

Nimana Skincare
Based in: Surrey, United Kingdom
Email: hello@nimanaskincare.co.uk
Website: www.nimanaskincare.co.uk

We act as the data controller for the purposes of data protection laws applicable in the United Kingdom.

2. What Information We Collect

When you interact with our website, we may collect the following types of personal data:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely by third-party providers)
• Order history and preferences
• Marketing consent (e.g., for newsletters via Mailchimp)

We may also collect non-personal data such as device type, IP address, browser type, and how you use our website (via cookies or analytics tools).

3. How We Use Your Data

We use your personal data to:

• Fulfil product orders and treatment bookings
• Communicate with you (e.g. order confirmations, updates)
• Manage payments and refunds
• Send marketing emails (if you opt in)
• Improve our website and services
• Comply with legal or tax obligations

4. Third-Party Services

We share necessary data with trusted third-party providers to deliver our services:

• Stripe – payment processing
• WooCommerce – e-commerce platform
• Mailchimp – email marketing (if you subscribe)
• Analytics tools – website performance and usage tracking

These services have their own privacy policies, and we recommend reviewing them.

5. Marketing and Communications

We may send you occasional updates and offers via email only if you have given consent. You can unsubscribe at any time using the link in our emails or by contacting us directly.

6. Cookies

Our website uses cookies to enhance your experience and understand how you use our site. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

7. How We Store and Protect Your Data

We store your information securely using industry-standard practices. All payment data is handled securely by third parties and is not stored on our servers.

We retain personal data only for as long as necessary for our business or legal obligations (e.g., tax records).

8. Your Rights

Under UK GDPR, you have the right to:

• Access a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent (e.g., marketing)
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at: hello@nimanaskincare.co.uk

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your information, please contact:

hello@nimanaskincare.co.uk
www.nimanaskincare.co.uk

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Please review our Privacy Policy for details on how we handle your personal information.