holistic skincare for restoration of the mind, body and spirit
lovingly handmade in the uk
Suitable for all skin types
promoting love, light & strength

Terms and Conditions

Last updated: 19/07/25

Welcome to Nimana Skincare. By accessing or using our website (www.nimanaskincare.co.uk), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

  1. About Us

Nimana Skincare is a UK-based business offering skincare and crystal products, holistic therapy treatments, facials, and educational blog content. All treatments are provided in Surrey, UK. Products are sold and shipped within the UK only.

  1. Products and Services

We sell a range of handmade skincare products, ethically sourced crystals, and offer therapy treatments and facials. Details, pricing, and availability are subject to change without notice.

All products are intended for external use only. Please read product descriptions and ingredient lists carefully and perform patch tests when necessary.

Please consult your medical team before booking a therapy treatment if you have concerns about any health conditions you may have.

  1. Booking and Payments

All bookings and product purchases are processed securely through third-party providers such as Fresha (treatments)  Stripe and WooCommerce. By making a booking or purchase, you confirm that you are authorised to use the payment method provided.

  1. Refunds and Cancellations

For Treatments:

Cancellations must be made at least 24 hours before your appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. This can be done via the Fresha App or by emailing nicola@lymphdrainagesurrey.co.uk.

For Products:

Refunds are available for unused, unopened items returned within 14 days of delivery. Please contact us via email at hello@nimanaskincare.co.uk before returning any items. Refunds do not apply to personalised or custom-made items unless faulty.

  1. Privacy and Data Protection

We collect personal data such as name, email address, billing/shipping address, and payment details for the purpose of processing orders and providing our services.

Your data is stored securely and shared only with third-party services that help us run our business (e.g., Stripe, WooCommerce, Mailchimp). For more information, see our Privacy Policy.

  1. User Content (Reviews and Testimonials)

We may display customer reviews and photos with prior consent. By submitting a review or testimonial, you grant us the right to use, reproduce, and display that content on our website and marketing materials. If you wish for content to be removed, please contact us.

  1. Intellectual Property

All content on this site, including text, graphics, images, blog posts, and photos, is the property of Nimana Skincare and is protected under UK copyright law. No content may be copied, reproduced, or used without express written permission.

  1. Limitation of Liability

We are not liable for any damages or loss arising from the use of our products, services, or website, except where required by UK law. Always follow product usage instructions and consult a healthcare professional if you have concerns.

  1. Third-Party Services

We use trusted third-party providers such as Stripe, WooCommerce, and Mailchimp. Your use of their services is subject to their individual terms and privacy policies.

  1. Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be handled by the courts of England.

  1. Changes to These Terms

We may update these Terms and Conditions occasionally. Any changes will be posted on this page, and your continued use of the site constitutes your acceptance of those changes.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

hello@nimanaskincare.co.uk
www.nimanaskincare.co.uk

Happy clients

Thank you Nicola for putting me back together again. I came feeling exhausted and ‘all over the place’ and left feeling lighter, cleaner and peaceful. You are very good!

Ann Richardson,
Surrey

Nicola helped me greatly with two health issues that were causing me concern with her usual knowledgeable expertise.

Annie Robinson,

I had a very relaxing aromatherapy which uplifted me as my energy level was very low. Thank you Nicola for your healing hands and beautiful soul.

Germana Fry,
Surrey

I am very happy with treatment by Nicola. She is very professional and I am pleased with the results. Her treatment room is extremely comfortable and she is very knowledgeable regarding lymphoedema. Highly recommend.

Wendy Barrett,
Reigate

Nicola put me at ease immediately, exposing procedure & listening to my diagnoses & problem areas. It was a truly relaxing experience. Thank you. Just what I needed.

Sarah Skitt,
Surrey

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Accredited
MLD Practitioner, DLT and Lymphoedema management, Advanced Clinical Aromatherapy, Massage, Beauty Therapy, Member of BABTAC, MLDuk, IFA.
2025 © Nimana Skincare
UNFURL & BLOOM
Registered office, Chart House, 2 Effingham Road, Reigate, Surrey, United Kingdom, RH2 7J
Nimana LTD registered in England and Wales company number 16624938
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Please review our Privacy Policy for details on how we handle your personal information.